Why Software is not working on my computer?
Please check the operating system installed on your computer. Identify whether you are using Windows, Linux, or Mac. Make sure that you chose the correct OS. If the issue still persists, please contact us.
How long is the shipping?
The shipping time depends on what shipping method you will choose during the order processing. Express shipping takes 2 to 4 days while regular shipping takes 7 to 10 days. If you are located in the same area where we operate, you get rental cars promo code & discounts. The item will be delivered to your doorstep within the day.
Are you going to provide a CD for the software?
No. Providing CD may result in piracy which is why we don’t do that anymore. What you will get if you choose the combo package is a unique product code. You will just simply visit our website, enter your product code, and the installation can begin.
Are you going to add more products soon?
We have plans to add more products. But of course, we need to be prepared with the inventory first. Rest assured that once we have added more tech products on our site, you will save money on electronics. We will always keep the quality, price, and your satisfaction in check.
Is there a tutorial for the software?
Yes. Once you have installed my own cam software, there is an option to go for a tutorial mode. The system will guide you and explain the features. It will also show examples of what you can do for the effects.
The webcam stopped working but it still under warranty.
If that happened to you, contact our customer service and provide us with your transaction number. If the item is still under warranty, we will replace it for free.